FAQS

DO YOU HAVE EXPERIENCE WITH SMALL PETS ALSO?

We normally take care of dogs, however we are experienced taking care of Birds, Rabbits, Hamsters, Cats, some reptiles, we offer ad small pets services for our current clients who also have a pet other than a dog

HOW MANY DOGS CAN YOU WALK AT ONCE?

Our walker are allowed to walk up to 6 0r 7 dogs depending on their size, however crowds in dogs while walking can be overwhelming for them and we are trying to keep the group very small.

MY PET NEEDS TO GO TO THE VET. WILL YOU TAKE THEM?

Absolutely we provide transportation, not only for the vet but groomer, airport, daycare, boarding facility, even we go to New York (Manhattan)

WHAT ARE YOUR HOURS AND HOLIDAYS?

We are open M-F from 7 am until 10pm for services, office closes at 5pm. Weekends we are open from 8am-9pm for services, office closes at 5 pm.
We are closed on major holidays but open to take care of boarding and or services previously requested and approved.

WHAT ARE YOUR SCHEDULING POLICIES?

M-F 7pm deadline to request a service
Friday 7pm deadline for the weekend
Same day gets a extra fee if approved
For Boarding at least 48 Hrs in advanced and 1 week for peak season.

WHAT ARE YOUR CANCELATION POLICIES?

For walking and sitting last night 7pm
For Boarding 48 Hrs in advanced, for peak season